Privacy Policy

MEDBOUND PRIVACY POLICY

Last Updated: May 6, 2026

 

This Privacy Policy describes how MedBound (“MedBound,” “we,” “us,” or “our”) collects, uses, stores, and shares information obtained from users (“users,” “you,” or “your”) in connection with access to and use of MedBound’s website, platforms, products, and services. By accessing or using MedBound services, you acknowledge that you have read, understood, & agree to the practices described in the Privacy Policy.

I. SCOPE AND APPLICATION

This Privacy Policy applies to all information collected through MedBound’s website, digital platforms, forms, tools, and services, including but not limited to interactions through Kajabi, Fillout, Pickaxe, and associated systems used to deliver MedBound offerings. This policy applies regardless of how you access MedBound, including through desktop, mobile, or other devices.

II. INFORMATION WE COLLECT

MedBound collects information that you voluntarily provide, as well as certain information collected automatically through your interaction with our platforms.

A. Information You Provide Directly

Users may provide the following information:

  • Name
  • Email address
  • Written materials, including but not limited to personal statements, secondary essays, activity descriptions, and other application-related content
  • Optional contextual information provided to improve the quality of feedback or services

The submission of written materials may include sensitive personal information depending on the content provided by the user. Users are responsible for the information they choose to submit.

B. Payment Information

Payments are processed through third-party payment processors, including Stripe and Kajabi. MedBound does not directly collect, store, or maintain full payment card information. Payment data is handled in accordance with the privacy policies and security practices of the respective payment providers.

C. Automatically Collected Information

MedBound may collect certain information automatically when users interact with its pages, including:

  • IP address
  • Browser type and device information
  • Pages visited and interactions within the site
  • Session duration and navigation patterns

This information is collected to understand how users interact with MedBound services and to improve performance and usability.

D. Tracking Technologies and Analytics

MedBound uses tracking tools and analytics services, including but not limited to:

  • Google Analytics
  • Meta (Facebook/Instagram) Pixel
  • Email engagement tracking through email service providers
  • Platform-level tracking through Kajabi

These tools may collect information about your interaction with MedBound services, including page views, clicks, and engagement behavior.

III. HOW WE USE INFORMATION

MedBound uses collected information for the following purposes:

  • To provide and deliver services and products
  • To process transactions and fulfill purchases
  • To communicate with users regarding services, updates, and support
  • To improve products, services, and internal methodologies
  • To analyze user behavior and platform performance
  • To send marketing communications, including emails related to MedBound offerings
  • To detect, prevent, and address fraud, abuse, or misuse of services

Information collected is used in a manner consistent with the operational functions of MedBound.

IV. EMAIL COMMUNICATIONS AND MARKETING

Users who download free resources or otherwise provide their email address may be automatically added to MedBound’s email communications. These communications may include:

  • Educational content
  • Product updates
  • Promotional materials
  • Announcements related to MedBound services

Users may unsubscribe from marketing emails at any time using the unsubscribe link included in each email. Transactional or service-related communications may still be sent as necessary for service delivery.

V. SHARING OF INFORMATION

MedBound does not sell personal information. Information may be shared with third-party service providers to facilitate operations, including but not limited to:

  • Kajabi (platform hosting and service delivery)
  • Stripe (payment processing)
  • Fillout (form collection)
  • Pickaxe (AI tool delivery)
  • Email service providers
  • Analytics and advertising platforms such as Google and Meta

These providers are given access only to the information necessary to perform their functions and are expected to handle such information in accordance with their own privacy policies.

VI. DATA RETENTION

MedBound retains user information for as long as necessary to:

  • Provide services
  • Maintain records of transactions and interactions
  • Improve products and methodologies
  • Comply with legal obligations

Users may request deletion of their personal information by contacting [email protected]. Upon request, MedBound will take reasonable steps to delete or anonymize data, subject to any legal or operational requirements to retain certain information.

VII. USER RIGHTS AND REQUESTS

Users may request to:

  • Access the personal information held about them
  • Correct inaccurate or incomplete information
  • Request deletion of their data
  • Opt out of marketing communications

Requests may be submitted to [email protected]. MedBound will make reasonable efforts to respond to such requests in a timely manner.

VIII. DATA SECURITY

MedBound implements reasonable administrative, technical, and organizational measures to protect user information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure. Users acknowledge they provide information at their risk.

IX. CHILDREN AND MINORS

MedBound does not knowingly collect personal information from children under the age of thirteen. Users under the age of eighteen may use MedBound services only with parental or guardian involvement, particularly in connection with any paid services. If MedBound becomes aware that information has been collected from a child under thirteen without appropriate consent, reasonable steps will be taken to delete such information.

X. INTERNATIONAL USERS

MedBound operates primarily within the United States. Users accessing MedBound from outside the United States acknowledge that their information may be transferred to, processed, and stored in the United States. By using MedBound services, users consent to such transfer and processing.

XI. COOKIES AND TRACKING

MedBound uses cookies and similar tracking technologies to enhance user experience, analyze site usage, and support marketing efforts. Cookies may be used to:

  • Remember user preferences
  • Track engagement and interactions
  • Improve site performance

Users may control cookie preferences through their browser settings. Disabling cookies may affect functionality of certain parts of the site.

XII. THIRD-PARTY LINKS AND SERVICES

MedBound may include links to third-party websites or resources. MedBound is not responsible for the privacy practices or content of such third-party services. Users are encouraged to review the privacy policies of any external sites they access.

XIII. POLICY UPDATES

MedBound reserves the right to update or modify this Privacy Policy at any time. Updates will be reflected by changes to the Effective Date. Continued use of MedBound services after updates constitutes acceptance of the revised policy.

XIV. CONTACT INFORMATION

For questions, concerns, or requests related to this Privacy Policy, contact: [email protected] 

XV. FINAL ACKNOWLEDGMENT

By using MedBound services, you acknowledge that you have read, understood, and agreed to this Privacy Policy, including how your information is collected, used, and shared as described above.